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Jobs at Familylinks Inc.

Case Manager/Administrative Assistant - Outpatient Alcohol and Other Drugs

Location: Pittsburgh, PA

Type: Full Time

Min. Experience: Entry Level

Familylinks is an Equal Opportunity Employer and Provider

Position available at our East Liberty location.


Hourly Rate:  $12.00

This position provides general case management and administrative support services for the outpatient drug and alcohol programs.  Primary responsibilities include providing case management services to adult men, women, children and their recovering families along with providing clerical support necessary to maintain client records, client management system/databases, logging reports/ treatment plans and other supportive tasks as needed or assigned. 

Essential Duties and Responsibilities:

Implements and maintains the RSC department’s philosophy, including Risking Connections, 12 step principles, and procedures in all facets of performance.

Prepares and implements service plans and goals as indicated by client for career/ vocational education.

Completes timely and accurate documentation for case record.

Timely submission of internal and external reports.

Communicates, collaborates, and meets with staff, families, external agencies and/or others as necessary to support services to clients and the agency’s mission.

Safely operates agency van to transport clients to and from treatment facility as needed.

Safely operates a motor vehicle to transport clients to appointments when necessary.

Responsible for assisting clients in scheduling all supportive services appointments and completing all paperwork for appointments.

Works collaboratively with therapist to design and support client’s treatment plan.

Provides oral and written updates of concerns and observations to therapist.

Performs monitored urinalysis screens and provides documentation.

Provides follow-up contact with clients.

Takes responsibility for own learning and professional development.

Co-facilitates psycho-educational groups for career development and parenting skills.

Fosters relationship with community support centers within the area.

Works independently as well as part of a team.

Complete home visits as necessary to provide services to clients.

Attends all meetings, supervisions and trainings as assigned.


High School diploma or equivalent along with two or more years of case management and administrative assistant experience.

Bachelor’s degree in psychology, social services is preferred.

Planning and time management along with solid organizational skills.

Management of work processes along with strong computer and clerical support skills especially with typing and filing duties.

Knowledge in the following areas:child, adolescent, and family development; dynamics of chemically dependent persons and families; recovery process and the 12 Step Philosophy; and, community resources and other support services.

Must possess valid PA Driver’s License and have car available for work.

Ability to maintain confidential information within HIPAA guidelines and organizational policies.

Ability to deal with change, perform and prioritize multiple functions and tasks.

Use financial and other resources efficiently and effectively.

Communication and professionalism with clients, visitors, external organizations and staff.

Support the organization’s mission along with sensitivity of cultural and workplace harmony.

Familylinks is an Equal Opportunity Employer and Provider


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