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Jobs at Familylinks Inc.

Administrative Assistant - Outpatient Alcohol and Other Drugs

Location: Pittsburgh, PA

Type: Full Time

Min. Experience: Entry Level

Familylinks is an Equal Opportunity Employer and Provider

Position available at our East Liberty location.

 

Hourly Rate:  $12.00

Overview: This position provides general administrative support services for the outpatient drug and alcohol programs.  Primary responsibilities include providing clerical support necessary to maintain client records, client management system/databases, logging reports/ treatment plans and other supportive tasks as needed or assigned.

Essential Duties and Responsibilities:

Provides clerical support such as typing, filing, photocopying lengthy clinical data and discharge summaries on a timely basis.

Compiles client data and calculates utilization, program goals and statistics.

Provides data entry of client information and establishes client records and files.

Provides professional and pleasant receptionist duties such as answering phones, greeting clients and visitors and alerts staff of appointments.Effectively manages the waiting area.

Assists staff in and maintaining routine paperwork.

Ensures smooth operation of office space including opening and securing of the office space.Orders supplies and inventories along with managing equipment maintenance.

Reproduces forms and maintains form files.

Updates program manuals and ensures that billing manuals and updated as needed.

Attends all meetings, supervisions and trainings as assigned.

Provides backup for Receptionist as needed or assigned.

Provided backup for Childcare worker as needed or assigned.

Compiles daily, weekly, monthly reports as assigned by Program Manager

 

Requirements:

High School diploma or equivalent along with two or more years of clerical experience.

Planning and time management along with solid organizational skills.

Management of work processes along with strong computer and clerical support skills especially with typing and filing duties.

Experience with drug and alcohol terminology preferred.

Solid customer services skills.

Ability to maintain confidential information within HIPAA guidelines and organizational policies.

Ability to deal with change, perform and prioritize multiple functions and tasks.

Use financial and other resources efficiently and effectively.

Communication and professionalism with clients, visitors, external organizations and staff.

Support the organization’s mission along with sensitivity of cultural and workplace harmony.


Familylinks is an Equal Opportunity Employer and Provider

 

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